Frequently asked questions

fxTrade web version

How do I log in to fxTrade?

After logging into the My Page of your real or demo account, click the "fxTrade Web Version" button on the right side of the page.

What is the difference between Web version and Desktop version

The "Web version" is a trading system that can be accessed from any browser. Desktop ver.requires downloading a dedicated app and logging in from the desktop icon (Java download is required for using the "Desktop version").
While the basic order types and rate list/panel/account information are the same, the main chart in the "Web version" uses the Trading view chart.

Is it available on MacOS?

Yes,it is.

Can I log in with my smartphone?

You can log in from a smartphone browser, but the layout is for PCs and so is not the recommended environment.
If you wish to log in with your smartphone, please use fxTrade app.

For more information, please click here

I cannot log in to the Web version.

If you wish to log in to the fxTrade Web version, please click the "fxTrade Web Version" button on the right side of My Page.
When the login screen appears, please enter the same registered e-mail address and password you used to log in to My Page.
Also, if a sub-account on the NY server has not been opened, you will not be able to log in. Please try again after adding a sub-account on the NY server.

Can I trade both sides(Long and Short) of a transaction at the same time on the Web version?

When you open a sub-account, you can set permission to trade both sides(Long and Short).

A method of opening a position by simultaneously buying and selling, known as hedge trading, is not financially viable as it requires the trader to bear a double spread between the bid and offer prices. For this reason, our company does not recommend hedge trading, and only clients who have agreed to the Terms and Conditions can perform hedge trading.

Is there a fee for using the system?

No, it's free of charge.

How do I save the screen?

You can save the screen with the Save button on the upper right side of the page.

Is there a transaction notification function?

No, there is not.

How do I view the transaction history?

You can view it on account transaction details in the upper right side of the page.

Can I use a multiple chart display function?

You can use multiple screens simultaneously on Trading View.

Can I see MetaTrader4 account information?

It is only available for NY server's accounts.

Can I log in from several PCs at the same time?

It is possible.

Can I make initial settings for trading volume, limit orders, stop orders, etc.?

Currently, the Web version does not support initial settings for trading volume, limit orders, stop orders, etc.
If you wish to set the quantity or other specifications when placing an order, please use the "Desktop version".

Where can I find a trading manual?

hereEnglish version is cpmming soon.